faq

F . A . Q

Frequently Asked Questions

Get answers to commonly asked questions about our insurance services, policies, and more. We're here to provide clarity and assist you in making informed decisions.

  • What is Salaam Family Takaful?

    Salaam Family Takaful is an insurance company that offers a range of comprehensive protection solutions to individuals and groups, ensuring financial security during life's uncertainties.

  • How can I get a quote for insurance?

    Getting a quote is easy! You can request a personalized quote by filling out our "Get a Quote" form on our website or by contacting our friendly customer service team directly.

  • How does Salaam Mortgage insurance work?

    Salaam Mortgage insurance safeguards your home and mortgage. In the event of unexpected circumstances, it helps ensure that your mortgage payments are covered, protecting your property and loved ones.

  • How do I file a claim?

    Filing a claim is simple. Contact our claims department either through our website, by phone, or in person, and our dedicated claims specialists will guide you through the process and assist you every step of the way.

  • Can I customize my insurance coverage to fit my specific needs?

    Absolutely! We understand that everyone's insurance needs are unique, which is why we offer personalized insurance solutions to ensure you get the coverage that aligns with your lifestyle and priorities.

  • How do I contact your customer support team?

    You can reach our customer support team through various channels, including phone, email, or through the contact form on our website. We are available to assist you with any questions, concerns, or service-related inquiries.

  • What types of insurance plans do you offer?

    We offer a variety of insurance plans including Salaam Group, Salaam Care, Salaam Care Plus, Salaam Mortgage, and Salaam Hajj and Umra, tailored to meet different needs and circumstances.

  • Can I purchase insurance for my upcoming Hajj or Umra trip?

    Yes, we offer Salaam Hajj and Umra insurance, providing comprehensive coverage for your spiritual journey. It offers peace of mind by taking care of potential travel-related issues.